JAVA ENGINEER - ENGAGEMENT SERVICES - 60217
Toronto, ON$500BonusTECHNICAL ACCOUNT MANAGER - CHICAGO - 71726
Chicago, IL$500BonusACCOUNT MANAGER - 60199
Boston, MA¥500BonusMARKETING DIRECTOR - 32141
New York, NY$55BonusENTERPRISE ACCOUNT EXECUTIVE - NORTH CENTRAL - 67785
Denver, CO$500BonusCUSTOMER SUPPORT COORDINATOR - 81381
Portland, OR$500BonusCUSTOMER SUPPORT ENGINEER - 68064
Portland, OR$500BonusOPERATIONS COORDINATOR - 62706
Portland, OR$500BonusCLOUD SYSTEMS ENGINEER - 57785
Portland, OR$500BonusENTERPRISE ACCOUNT EXECUTIVE - SOUTHERN CALIFORNIA - 67786
Los Angeles, CA$500BonusMID-MARKET ACCOUNT EXECUTIVE, WEST COAST - 57810
Mountain View, CA$500BonusSTRATEGIC ACCOUNT MANAGER - WEST COAST - 56929
Mountain View, CA$500Bonus
ACCOUNT MANAGER - 60199
Boston, MA¥500
Bonus
¥500
Bonus
We are EmployeeReferrals.com, one of the state's fastest growing software companies. We were founded by Eric Shelley and Kendall Frazier, and funded by Scott Frazier (The Investor behind DOMO, Ancestry.com, SkullCandy, Stance, and dozens of Utah's best known software companies), and are experiencing phenomenal growth.
This is NOT a sales role! We are looking to add to our already amazing team. We are seeking an Account Manager who is a subject matter expert, not just of Acquia and our product base, but more importantly, our clients. This role will proactively engage in the day to day management of the account including issue resolution. They will become the customer’s advocate within Acquia creating a positive customer experience that ultimately results in the renewal of the subscription. This role will work directly with Sales, Technical Support and Finance.
This position is designed for an experienced account manager who has a high attention to detail and strives for customer satisfaction. This is a great opportunity to hit a hot market with best-of-breed open source technology and be on the front line of our Account Management program.
Summary:
- Become a subject matter expert to our customers
- Identify new opportunities and add additional value to our customers.
- Work with Sales reps on new offerings.
- Coordinate with business users and procurement to ensure timely renewals
- Update and maintain SalesForce as appropriate
- Must be able to proactively drive accounts with minimal over sight.
Job Requirements:
In order to be successful at Acquia, you must have the following types of traits & skill sets:
- 2-5 years working in an account management role providing tech solutions to large enterprises
- Strong leadership, teamwork, communication & cross-group collaboration skills
- Proven track record of sustaining & growing complex relationships including closing the renewal, up sell / cross sell opportunities
- Incredibly detailed oriented
- Ability to perform in a fast paced environment
- MS Office knowledge including Word, Excel, and PowerPoint
- Experience with Salesforce.com and other CRM tools