Loading...
This is a new description. Our company is working for you.
Acquia is looking for Customer Support Coordinators to join our Customer Advisory Team and help provide exceptional service to our growing customer base, which includes enterprise-level organizations and government agencies. We need smart, focused and determined individuals who can deliver an excellent customer experience by solving technical and service issues efficiently.
This role forms an ideal opportunity for somebody looking at advancing her/his Drupal skills. (Springboard?)
You will join a dedicated team of support and service Drupal professionals working with customers all over the globe to help our customers be successful. As part of that team, you will work directly with our customers to resolve technical and non-technical issues critical to maintaining satisfied and loyal customers. The role requires developing a thorough knowledge of Acquia’s products and processes. It requires working closely within and across teams to change and develop service processes as business needs evolve.
Good opportunity to start IT career. Career path towards Business Analyst or Project Management alternatively Technical pathway.